Last Updated: January 17, 2025
At DesDrive, we respect your privacy and are committed to ensuring that you have control over your personal data. This Data Deletion Policy outlines the procedures and terms for deleting your data from our systems. By using our services, you agree to this policy.
1. Scope of the Policy
This policy applies to all personal data collected, stored, and processed by DesDrive through our mobile application, website, or related services.
2. Your Rights to Data Deletion
You have the right to request the deletion of your personal data in the following scenarios:
- You no longer wish to use our services.
- You withdraw consent for the processing of your personal data.
- Your data has been processed unlawfully.
3. How to Request Data Deletion
To request the deletion of your data:
- Contact us via email at [email protected] or through the in-app support feature.
- Provide the following details to verify your identity:
- Full Name
- Registered Email Address or Phone Number
- Reason for the deletion request (optional).
- Upon receiving your request, we will confirm your identity to prevent unauthorized deletion requests.
4. Processing Your Request
- Once your identity is verified, we will:
- Initiate the deletion of your personal data within 1 - 2 business days.
- Notify you once the process is completed.
- Some data may be retained for:
- Compliance with legal obligations.
- Fraud detection and prevention.
- Resolution of disputes or enforcement of our terms.
5. Retention of Anonymized Data
After deleting your personal data, we may retain anonymized data for statistical and analytical purposes. This data cannot be used to identify you.
6. Limitations on Data Deletion
We may not delete data in the following situations:
- If required by law to retain specific data.
- For ongoing investigations or legal proceedings.
- For fulfilling obligations under our Terms of Service.
7. Third-Party Services
If your data has been shared with third-party services (e.g., payment processors), we will notify them of your request. However, we are not responsible for their data deletion policies. Please review their policies for more details.
8. Policy Updates
We may update this Data Deletion Policy to reflect changes in legal requirements or our services. Changes will be posted on this page with the "Last Updated" date. Continued use of our services signifies your acceptance of the revised policy.
9. Contact Us
If you have questions about this Data Deletion Policy or wish to submit a request, please contact us at:
Email: [email protected]
Phone: +91 62651 73846
Address: Ishaan Corporate Park, Patel Nagar, Bhopal (462022), Madhya Pradesh, India